Analysis and Problem Solving - Intermediate.
* Adapts problems solving approaches that seek to identify root causes.
* Products solutions to problems that can be implemented in the Kmart environment.
* Reports results and makes recommendations in a logical, clear and concise manner.
* 360 Feedback - including assessment of proposed solution.
* Ensures conclusions are supported by evidence.
Communicating and Influencing - Intermediate.
* Adapts style and expresses ideas with strong orientation towards the particular audience and context.
* Build appropriate rapport to establish constructive and trusting relationships.
* Recognises various stakeholder needs and shapes communication.
* Manages meetings to time and agenda
* 360 Feedback - including IT vendors, finance team and other Kmart IT colleagues/team lead.
Planning and Time Management Foundation
* Prioritises work tasks according to their importance and urgency.
* Organises work to ensure tasks are completed on time.
* Plans work activities
* Identifies factors that may impact on meeting performance objectives.
* 360 Feedback - from team lead
Business Operations Responsibility Performance Measure.
Managing Relationships - Intermediate
* Identifies key stakeholders both internal and external, and can assess their relevance to the business/and or project.
* Operates with a win-win perspective when dealing with stakeholders.
* 360 Feedback - from team lead
* Establishes and maintains formal and informal networks to exchange information and ideas.
* Serves as an expert consultant to managers on complex matters.
* Uses technical and functional expertise to develop and implement new approaches to resolve problems.
* Provides thought leadership and progressive tools.
* Completeness of proposed technical designs for SAP.
Technical and Functional Expertise - Advanced.
Inventory management and 1 accounts payable solution. Assessed by team lead/delivery manager.
* Quality of responses received from IT vendors to the proposed design.
Managing Risk and Quality Intermediate
* Documentation meets Kmart IT standards
* 360 Feedback - from team
Other Areas of Accountability
* Deliver Results
* Integrity
* Customers Come First
* Teamwork
* Boldness
Interpersonal Skills with Internal Contacts.
* Communicates information
* Influences others
* Negotiates
Interpersonal Skills with External Contacts.
* Communicates information
* Influences others
* Negotiates
Budget Accountability i.e. Sales/Revenue or Capex/Opex.
* Identifies benefits and consequences of potential courses of action.
* Gather risk related data and examines it objectively.
* Makes decisions that are backed by data and clear rationale.
* Conducts appropriate investigation of root causes.
* Within a function or projects ensure risks are assessed.
* Communicates recommendations and related risks to appropriate people.
* Effectively identifies and mitigates risks to deliver quality outcomes.
Judgement Required to Achieve Position Objectives.
* Follow department processes
* Adapt company processes
* Develop/modify business policy/ systems/ programs.